Job Description

Position: Benefits Coordinator

Location: Waltham, MA

Pay: $27-32/hr

Contract: 3+ months

Benefits: This position is eligible for medical, dental, vision, and 401(k).

The Benefits Coordinator is responsible for the day-to-day administration of employee benefits programs. This role serves as a point of contact for employee inquiries, ensures compliance with regulations, and helps manage the annual enrollment process. The specialist works to provide excellent service and support to both community-based and corporate employees.

Key Responsibilities

Benefits Administration and Support

• Act as the primary contact for employees regarding questions about health insurance, retirement plans (401(k)), leave of absence, and other benefit offerings.
• Administer the annual open enrollment process and manage benefit changes for new hires, terminations, and qualifying life events.
• Collaborate with external vendors, such as insurance carriers and retirement plan administrators, to resolve employee claim and eligibility issues.
• Maintain accurate employee benefit information in the Human Resources Information System (HRIS).
• Conduct benefits orientations to inform new hires about their options and the enrollment process.

Compliance and Reporting

• Ensure all benefit programs comply with federal and state regulations, including the Affordable Care Act (ACA), COBRA, and ERISA.
• Prepare necessary data and documentation for plan audits and other reporting requirements.
• Assist in preparing various reports related to benefits utilization, costs, and other key metrics.

Wellness and Communications

• Help create and distribute benefit and wellness communications to employees using various mediums, such as email, printed materials, or the company intranet.
• Support the coordination and administration of health promotion and wellness programs.

Skills and Qualifications

• Bachelor’s degree in human resources or a related field is typically required, along with prior experience in benefits administration.
• Proficiency in Microsoft Office, particularly Excel, is essential for data analysis. Experience with benefits administration software or an HRIS is a plus.
• Excellent verbal and written communication skills to interact effectively with employees and vendors.
• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and organizational skills to manage multiple tasks and deadlines effectively.

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